Tech Mahindra Expands BPS Business in the Baltic States with a New Centre in Latvia
Tech Mahindra has announced the expansion of its Business Processing Services (BPS) business in the Baltic States with a new centre in Riga, Latvia. The new market expansion is a significant part of Tech Mahindra’s ongoing strategy to deliver innovative technology solutions worldwide. The centre was inaugurated by Mr. Tanmaya Lal, Ambassador of India to the Republic of Latvia & Sweden, Mr. Jurģis Miezainis, Parliamentary Secretary of the Ministry of Economics, Republic of Latvia and Mr. Vilnis Ķirsis, Mayor of Riga.
The expansion of BPS business will help Tech Mahindra bolster its presence in Europe, providing local and regional customers with direct access to its comprehensive range of services, including 5G, Metaverse, Blockchain, Quantum Computing, Cybersecurity, and Artificial Intelligence. Tech Mahindra will establish a state-of-the-art Business Process Outsourcing (BPO) service within the cutting-edge Jaunā Teika complex.
Birendra Sen, Business Head, Business Process Services, Tech Mahindra, said, “Tech Mahindra’s expansion into the Baltic States is a pivotal stride in our growth strategy. Latvia’s thriving tech ecosystem, skilled workforce, robust IT infrastructure, and favorable government policies make it an ideal hub for accessing European markets. This expansion highlights our commitment to regional growth and technological advancements in Europe, further empowering our customers to scale at speed and adapt their businesses like never before.”
The centre will employ approximately 500 professionals, further extending Tech Mahindras global workforce which spans over 145,000+ employees across 90+ countries.
Vilnis Ķirsis, Mayor of Riga, said, “The opening of Tech Mahindra’s new service centre in Riga once again confirms the city’s development and growing competitiveness. Riga is becoming increasingly attractive to global business service centres. The presence of these centres promotes both growth and innovation in research and smart technology. High-quality services improve the local business environment and increase company efficiency. We welcome Tech Mahindra to Latvia!”
Tech Mahindra’s commitment to environmental sustainability is exemplified by the new office in Jaunā Teika, Latvia’s premier business hub renowned for its dedication to innovation and sustainability. This facility is BREEAM certified, a globally recognized program administered by the Building Research Establishment (BRE). The office complex meets the highest standards of sustainable building design and features the largest electric car charging station in the Baltics, extensive multi-story parking, and adaptable office layouts to meet the diverse needs of its occupants.
Viktors Savins, CEO at EfTEN Capital Latvia, said, “The successful attraction of global corporations such as Tech Mahindra represents a notable accomplishment for property owners and our country, particularly against a slower Riga office market in recent years. These collaborations strategically position our capital as a dynamic and competitive hub for technology enterprises, contributing positively to the local economy, workforce, and overall reputation.”
Tech Mahindra Business Process Services is at the forefront of future-ready technology and has 55+ delivery centers in 15 countries that provide services in 50+ languages to 270+ global customers.
