We collect information you provide directly to us, including your name, email address, and payment information when you create an account. We also collect information about your clients that you choose to store in our platform.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.
We implement appropriate technical and organizational measures to protect the security of your personal information. All data is encrypted in transit and at rest. We maintain SOC 2 Type II compliance and follow HIPAA security requirements.
Syntac is designed to be HIPAA compliant. We will sign a Business Associate Agreement (BAA) with covered entities. Protected Health Information (PHI) is handled in accordance with HIPAA requirements.
We retain your personal information for as long as your account is active or as needed to provide you services. Upon account cancellation, you have 30 days to export your data before it is securely deleted.
You have the right to access, correct, or delete your personal information at any time. You can export all your data from the Settings page. Contact us at privacy@syntac.org for any privacy-related requests.
Questions about this Privacy Policy should be sent to us at privacy@syntac.org
Last updated: November 2024